Vol 19, No 2 (2018)

September 2018

DOI: https://doi.org/10.24198/jbm.v19i2

Table of Contents

Articles

Rural Bank Technical Efficiency in West Java Indonesia: Evaluation by Ownership and District
Mokhamad Anwar, Layyinaturrobaniyah Layyinaturrobaniyah, Ratna Komara, Sulaeman Rahman Nidar
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61-71
Barriers and Possibilities of Implementation of Customer Relationship Management on Small and Medium Enterprises by Womenpreneurs
Heny Hendrayati, Rahmy Karimah Syahidah
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72-87
Determinants of Organizational Citizenship Behavior: The Case of an Indonesian Insurance Company
Mahir Pradana, Mahendra Fakhri, Alini Gilang, Puti Khairin
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88-100
The Marketing of Higher Education: Managing Student Loyalty Based on Tuition Fee Policy and Service Quality
Yunia Wardi, Abror Abror, Okki Trinanda
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101-108
Job Burnout: A Mediation between Emotional Intelligence and Turnover Intention
Kartono Kartono, Hilmiana Hilmiana
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109-121
Model for Improving the Employee Productivity through Islamic Leadership and Internalization of Islamic Work Ethic in Sharia Tourism (Study on Sharia Hotels in Bandung)
Imas Soemaryani
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122-139